This may seem like a small thing. It is, I guess, when you compare it to the grand scheme of things – but, rant I must…
I am pretty disturbed, as an eBay seller, that they have decided that I can no longer use the recourse of negative feedback for buyers. No. Matter. What. Yet, buyers can still leave negatives for sellers.
What has always kept buyer/seller relationships on equal footing is feedback fear. You take that away and there is no telling how stinky things can get. Yet, this is just what eBay plans to do in May to boost buyer confidence and make more money.
Now, I have never left a negative feedback and I don’t plan to. My issue with this is that any buyer, in a moment of stinkiness, can leave me a negative feedback without any concern for retaliation because my only feedback option for them is positive. This also means that a nasty buyer who expects more than they actually bid on can threaten to leave a negative comment to get what she/he wants. This also means that I have no way to warn other sellers about this bad buyer.
I ask myself, “If buyers will all have 100% positive feedback, why even have buyer feedback?”
I have always liked getting rid of stuff on eBay but I just can’t participate anymore. I know they don’t care about me and my opinion. They actually started deleting comments in the eBay discussion board because the sellers were complaining too much about this new policy. It’s nice to know they care about those who are actually paying their bills!
It isn’t a boycott for me. It is a reputation thing. My feedback means a lot to me and I have worked hard to keep it blemish free. Continuing to sell on eBay would open me up to blackmail and I am just not good in situations like that. If you don’t think this happens you are wrong. I have been selling on eBay for 8 years and I have had my share of nasty buyers who try to get something for nothing. I have had buyers who failed to read the entire listing and got angry with me and buyers wanting their money back without returning the item because they made an impulse decision without reading the description thoroughly.
I can’t really do anything about it but I do have this outlet – my blog – where I can make my irritations known to whoever…
This was a rant by Mel for the sole purpose of, well, ranting.